:root{color-scheme:light;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI","PingFang SC","Microsoft YaHei",sans-serif;background:#f4f5f7;color:#171927}
*{box-sizing:border-box}
html,body{width:100%;height:100%;margin:0;overflow:hidden;background:#f4f5f7}
button,textarea,input{font:inherit}
.chat-app{height:100%;display:grid;grid-template-rows:auto auto minmax(0,1fr) auto;background:linear-gradient(180deg,#f7f8fa 0,#f2f4f7 100%)}
.chat-head{grid-row:1}.chat-notice{grid-row:2}.chat-messages{grid-row:3}.chat-compose{grid-row:4}
.chat-app[data-chat-state="loading"] .chat-compose{visibility:hidden}.chat-agent img[hidden]{display:none!important}
.chat-head{min-height:64px;padding:calc(9px + env(safe-area-inset-top)) 14px 9px;display:grid;grid-template-columns:44px minmax(0,1fr) 44px;align-items:center;background:#fff;border-bottom:1px solid #eceef2}
.chat-back{width:38px;height:38px;border:0;background:transparent;position:relative;padding:0}
.chat-back:before{content:"";position:absolute;left:12px;top:9px;width:15px;height:15px;border-left:2px solid #242735;border-bottom:2px solid #242735;transform:rotate(45deg)}
.chat-agent{min-width:0;display:flex;justify-content:center;align-items:center;gap:9px}
.chat-agent img{width:40px;height:40px;border-radius:50%;object-fit:cover;background:#e6f4ff}
.chat-agent span{min-width:0;display:flex;flex-direction:column;text-align:left}
.chat-agent b{font-size:16px;line-height:22px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chat-agent small{font-size:11px;line-height:16px;color:#57ad78}
.chat-notice{margin:10px 14px 0;padding:9px 12px;border-radius:9px;background:#fff6df;color:#87651f;font-size:12px;line-height:18px}
.chat-messages{min-height:0;overflow:auto;padding:18px 14px 22px;overscroll-behavior:contain;-webkit-overflow-scrolling:touch}
.chat-empty{height:100%;display:grid;place-content:center;text-align:center;color:#9ba2ae;font-size:13px}
.chat-row{display:flex;align-items:flex-end;gap:8px;margin:0 0 16px}
.chat-row.user{justify-content:flex-end}
.chat-row img.chat-avatar{width:34px;height:34px;border-radius:50%;object-fit:cover;background:#e9edf2;flex:0 0 auto}
.chat-bubble{max-width:min(76%,520px);padding:10px 12px;border-radius:4px 14px 14px 14px;background:#fff;box-shadow:0 1px 3px rgba(20,30,45,.06);font-size:14px;line-height:21px;overflow-wrap:anywhere}
.chat-row.user .chat-bubble{order:1;background:linear-gradient(145deg,#ffe8a8,#efc861);border-radius:14px 4px 14px 14px}
.chat-row.user img.chat-avatar{order:2}
.chat-bubble time{display:block;margin-top:5px;color:#9ca3ae;font-size:10px;text-align:right}
.chat-auto-label{display:block;color:#8b919a;font-size:10px;line-height:14px;margin-bottom:4px}
.chat-bubble img,.chat-bubble video{display:block;max-width:100%;max-height:260px;margin:0 0 7px;border-radius:8px;background:#eef1f4}
.chat-compose{display:grid;grid-template-columns:42px minmax(0,1fr) 58px;align-items:end;gap:8px;padding:9px 10px calc(9px + env(safe-area-inset-bottom));background:#fff;border-top:1px solid #e7e9ed}
.chat-upload{width:40px;height:40px;display:grid;place-items:center;border-radius:50%;border:1px solid #cfd4db;color:#59616e;font-size:25px;line-height:1;cursor:pointer}
.chat-upload input{display:none}
.chat-compose textarea{width:100%;min-height:40px;max-height:108px;resize:none;border:1px solid #dfe3e8;border-radius:20px;padding:9px 14px;outline:none;line-height:20px;background:#f7f8fa;color:#171927}
.chat-compose textarea:focus{border-color:#edc965;background:#fff}
.chat-compose button{height:40px;border:0;border-radius:20px;background:linear-gradient(145deg,#ffe8a8,#eac35e);color:#24232b;font-weight:600}
.chat-compose button:disabled,.chat-upload.disabled{opacity:.45;pointer-events:none}
.chat-login{height:100%;display:grid;place-content:center;gap:14px;text-align:center;color:#747b87}
.chat-login a{display:block;padding:11px 42px;border-radius:22px;background:linear-gradient(145deg,#ffe8a8,#eac35e);color:#222;text-decoration:none;font-weight:600}
#chat-form[hidden],#chat-notice[hidden]{display:none!important}.chat-login p{margin:0;font-size:13px;line-height:1.6;padding:0 20px}
@media(min-width:760px){.chat-app{max-width:720px;margin:auto;border-left:1px solid #e5e7eb;border-right:1px solid #e5e7eb}.chat-head{padding-top:9px}}
.auth-support .chat-app{background:#f7f7f7}
.auth-support .chat-head{grid-template-columns:44px minmax(0,1fr);padding:8px 12px;min-height:64px}
.auth-support .chat-agent{justify-content:flex-start}.auth-support .chat-head-space{display:none}
.auth-support .chat-back:before{border-color:#62acf8}
.auth-support .chat-agent img{width:48px;height:48px}.auth-support .chat-agent{gap:12px}.auth-support .chat-agent small{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%)}
.auth-support .chat-notice{background:transparent;color:#7b8490;text-align:center;font-size:11px;margin:8px 20px 0;padding:0}
.auth-support .chat-compose{background:#f9f9f9;grid-template-columns:minmax(0,1fr) 32px 32px;gap:8px;padding:5px 12px calc(5px + env(safe-area-inset-bottom))}
.auth-support .chat-compose textarea{border-radius:4px;background:#fff;border:1px solid #dedede;padding:8px;font-size:13px}
.auth-support .chat-compose #chat-send{display:none;background:#409eff;color:#fff;border-radius:4px;font-size:13px;grid-column:4;grid-row:1;width:52px;white-space:nowrap;padding:0 8px}
.auth-support .chat-compose.has-draft{grid-template-columns:minmax(0,1fr) 32px 32px 52px}
.auth-support .chat-compose.has-draft #chat-send{display:block}
.auth-support .chat-compose textarea{grid-column:1;grid-row:1}.auth-support .chat-compose .auth-emoji{grid-column:2;grid-row:1;width:32px;height:36px;padding:0;border:0;background:transparent}
.auth-support .chat-upload{grid-column:3;grid-row:1;border:0;border-radius:0;color:#4b4e53;width:32px;height:36px}
.auth-support .chat-compose svg{width:32px;height:32px;fill:none;stroke:#4b4e53;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}
.auth-support .chat-messages{padding:16px 34px 20px}.auth-question-time{display:block;text-align:center;font-size:12px;line-height:16px;margin:0 0 9px}
.auth-questions{background:#fff;border-radius:0;padding:5px 16px;width:100%;margin:0 0 18px}
.auth-questions button{display:block;border:0;background:none;color:#508be5;text-align:left;padding:0;font-size:14px;font-weight:600;line-height:24px;cursor:pointer}
.auth-questions button:first-child{width:100%;position:relative}.auth-questions button:first-child:after{content:'';position:absolute;right:3px;top:7px;width:7px;height:7px;border-bottom:2px solid #bbb;border-right:2px solid #bbb;transform:rotate(45deg)}
.auth-questions button:hover{color:#409eff}
.auth-questions button:disabled{opacity:.5;cursor:wait}
.auth-support .chat-compose .auth-emoji-panel{grid-column:1/-1;grid-row:2;height:208px;margin:0 -12px -5px;background:#f1f5f9;min-width:0}
.auth-support .auth-emoji-panel[hidden]{display:none!important}
.auth-emoji-toolbar{height:40px;display:flex;align-items:center;justify-content:space-between;padding:0 8px;border-bottom:1px solid #dfe3e8}
.auth-emoji-toolbar>span{font-size:30px;line-height:32px;color:#4b4e53}
.auth-support .chat-compose .auth-emoji-toolbar button{width:40px;height:36px;padding:0;background:#fff;border-radius:4px;color:#4b4e53;font-size:22px}
.auth-emoji-grid{height:168px;display:grid;grid-template-columns:repeat(8,minmax(0,1fr));align-content:start;overflow-y:auto;overscroll-behavior:contain;-webkit-overflow-scrolling:touch;background:rgba(0,0,0,.06);padding:2px 3px}
.auth-emoji-grid h3{grid-column:1/-1;font-size:12px;font-weight:400;line-height:24px;color:#737c8a;margin:0;padding:0 5px}
.auth-emoji-grid h3:first-child{display:none}
.auth-support .chat-compose .auth-emoji-choice{height:48px;min-width:0;width:100%;padding:4px 0;font-family:"Apple Color Emoji","Segoe UI Emoji","Noto Color Emoji",sans-serif;font-size:28px;line-height:36px;font-weight:400;border-radius:4px;background:transparent}
.auth-support .chat-compose .auth-emoji-choice:hover,.auth-support .chat-compose .auth-emoji-choice:focus-visible{background:#fff;outline:2px solid #409eff;outline-offset:-2px}
@media(max-width:359px){.auth-support .chat-compose{padding-left:8px;padding-right:8px;gap:5px}.auth-support .chat-compose.has-draft{grid-template-columns:minmax(0,1fr) 30px 30px 48px}.auth-support .chat-compose #chat-send{width:48px}.auth-support .chat-compose .auth-emoji-panel{margin-left:-8px;margin-right:-8px}.auth-emoji-grid{grid-template-columns:repeat(7,minmax(0,1fr))}}
@media(min-width:760px){.auth-support .chat-app{max-width:var(--hy-canvas-width,547.2px)}}